Privacy Policy
This privacy statement outlines how Zynous collects, uses, and protects your personal information when you interact with us, including visiting our website.
Last Updated: January 1, 2024
Who We Are
Zynous is a global provider of custom software development and IT services. Our website serves as a platform to share our services, resources, and insights with you. We are dedicated to delivering a seamless browsing experience while safeguarding your personal information. Your trust is paramount to us, and we prioritize transparency in how we handle your data.
What Personal Data We Collect
Zynous collects data to improve your experience and address your inquiries. This includes data you provide directly and data collected through technology.
Data You Provide Directly
Contact Information: Name, email address, phone number, company name, and other similar details when you fill out forms such as "Contact Us," consultation requests, or service inquiries.
Project Details: Information you voluntarily share about your project requirements or feedback.
Data Collected Automatically
Website Interaction: Information about how you use our website, including pages visited, time spent, and links clicked.
Technical Information: IP address, browser type, operating system, and network details.
Performance Data: Error reports, troubleshooting data, and diagnostics collected during your interactions with our website.
Third-Party Sources
We may obtain additional data from:
- Service providers, such as those determining your location based on IP address.
- Marketing and analytics partners for co-branded campaigns.
- Publicly available sources like open government databases.
Why We Collect Personal Data
Zynous collects and uses personal data to:
- Provide feedback and respond to inquiries.
- Improve website functionality and user experience.
- Send communications, including service updates or promotional materials (with your consent).
- Conduct analytics to understand user behavior and improve our services.
We do not sell or trade personal data and ensure that all collected data is stored securely.
How We Use Cookies and Similar Technologies
We use cookies and similar technologies to enhance your browsing experience and collect data for analytics and security purposes. Cookies help us:
- Remember your preferences.
- Monitor website performance.
- Detect and prevent fraudulent activity.
You can control cookies through your browser settings.
How We Share Personal Data
Zynous shares personal data only when necessary and ensures strict confidentiality. Data may be shared with:
- Internal teams to address your requests.
- Trusted third-party service providers, bound by contractual obligations to protect your data.
- Legal authorities if required by law.
We do not share your personal data with unauthorized third parties.
Your Rights
You have the right to:
- Access and review the personal data we hold about you.
- Request corrections to inaccurate or outdated information.
- Opt-out of marketing communications.
- Request the deletion of your personal data, subject to legal and operational requirements.
To exercise your rights, email us at team@zynous.com. We will respond within 30 days.
How We Secure Your Data
We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or misuse. Data is stored on secure servers with controlled access.
Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements. Retention periods vary based on data type and usage.
Updates to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant updates will be communicated via our website or directly to you.
Contact Us
If you have questions or concerns about this privacy policy, please contact us at team@zynous.com. We are committed to addressing your inquiries promptly.